Find answers to the questions we get asked most
Moo has been developing ERP software for trading milk, dairy ingredients, commodities, and additives since 2005. The Moo Software brand (part of Qbil Software) was introduced in 2022.
Most customers have around 15 users, with turnovers ranging from approximately €500,000 up to €5 billion.
Moo Software focuses on trade-driven ERP processes. Instead of replacing accounting software, Moo connects trading data directly to external accounting systems, allowing flexibility and accurate financial data without double entry.
No. Moo Software is offered exclusively as a cloud-based solution.
No. Moo Software is continuously improved with regular updates. Many customers have been using the software for over 15 years without needing to purchase a new version or start a new implementation.
Moo Software supports contract management, position management, order processing, logistics planning, invoicing, currency hedging, and reporting for ingredient trading companies.
Available modules include Contract Management, Position Management, Order Management, Logistics Planning & Control, Finance, and Reporting & Insights.
Yes. Modules can be activated or deactivated as your business needs change, allowing Moo Software to grow with your organization.
Yes. Moo Software is continuously developed. New modules are added based on innovation, market developments, and direct customer feedback.
Moo Software supports trading in both ingredients and finished products. All weight units and packaging units are supported.
Onboarding follows a structured approach including configuration, data migration, training, testing, and go-live support, guided by an experienced project manager.
Together, we determine which data is migrated — such as customers, products, contracts, and stock positions — and validate everything before go-live.
The timeline depends on company size, complexity, and available resources. A clear implementation plan is defined upfront.
Successful onboarding requires clear goals, good data preparation, involvement of key users, and structured testing before go-live.
Yes. Moo Software provides real-time reports and dashboards, including position lists, margins, and performance insights.
Yes. All reports and dashboards are based on live operational data.
Moo Software supports multi-currency transactions and international trade flows, ensuring accurate reporting across currencies.
ROI is typically measured through time savings, reduced errors, improved planning, and better decision-making based on real-time insights.
Moo Software integrates with accounting systems and other business tools via standard interfaces or APIs.
Yes. Moo Software is built to scale, allowing you to add users, increase data volume, and expand functionality as your business grows.
Yes. APIs are available to connect Moo Software with other systems and platforms.
Yes. Backups run continuously. Environments are mirrored, with separate daily and monthly backups to ensure data safety and continuity.
Yes. Moo Software is built to scale, allowing you to add users, increase data volumes, and expand functionality as your business grows.
Moo Software uses secure connections, access controls, and GDPR-compliant data handling procedures.
Your data can be exported, after which it is securely deleted in accordance with GDPR guidelines.
Yes. If you require adjustments, you can contact our sales team with a detailed description of your request. Customisation options are evaluated based on feasibility and broader applicability. More information can be found on our support page.
Support is available via phone, email, and live chat, supported by documentation and training materials.
If your question isn’t listed, you can contact us directly — we’re happy to help.
You will receive an invoice which can be paid via bank transfer. The standard payment term is 10 days. More details are available on our pricing terms page.
